Privacy Policy

What We Collect

Swadakta collects the details needed to understand, quote, coordinate, and report on a Kenya-side request. This may include your name, email, WhatsApp number, city/country, Kenya location, local contact details, task notes, deadline, preferred currency, documents, payment status, proof/report links, and identity-verification status or provider references.

Client Identity Verification

Clients outside Kenya may be asked to complete identity verification before paid work, milestone releases, or sensitive tasks proceed. Swadakta may use Smile ID, Sumsub, or another approved provider to verify documents, liveness, or related fraud-prevention signals. Provider verification pages are handled under the provider's own terms and privacy notices.

Receiver and Partner Applications

People applying to receive Swadakta jobs in Kenya may provide their name, contact details, Kenya base, coverage areas, work categories, availability, transport access, experience, references, and vetting consent. Swadakta may use Smile ID or another approved identity verification provider to check Kenyan identity documents, passports, liveness, or related verification signals before assigning paid work. Swadakta uses this information to review suitability, prevent unsafe assignments, and decide whether an applicant can receive client work.

How We Use It

We use client information to prepare quotes, confirm permission to act, coordinate field work, contact local parties where authorized, provide updates, issue payment links, and deliver reports or proof packs.

Documents and Proof Media

Documents, receipts, photos, videos, and report links should only be shared when needed for a request. Access should be limited to the operator or admin handling that request. Clients should avoid sending original documents unless specifically required for the task. Clients should not send card numbers, passwords, PINs, one-time codes, or unrelated private files. View-only links are preferred where possible, and access should be removed after the job closes unless the parties agree the file is still needed for accounting, dispute, or compliance reasons.

Payments

Swadakta may use third-party payment providers such as Stripe, PayPal, Wise, or bank transfer providers. Those providers process payment information under their own legal and privacy terms. Swadakta should not ask clients to send card numbers through WhatsApp, email, or the intake form.

Sharing

We may share limited request information with assigned operators, local contacts, vendors, government offices, or professional providers when needed to complete the task and when the client has authorized that contact.

Retention and Requests

Request records may be retained for operational, accounting, dispute, and compliance purposes. Clients can ask for correction, access, or deletion of their information by contacting Swadakta. Some information may need to be kept where required for legitimate business, legal, or accounting reasons.

Important Note

This policy is a practical operating draft for launch and should be reviewed by a qualified professional before scaling, collecting sensitive documents, or processing large payments.