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Trust & Safety Center

How Swadakta keeps corridor work controlled.

Swadakta is built for people who need trusted help across countries and for verified receivers who want paid work. The system should move fast, but only after identity, payment, proof, and lawful-goods checks are clear.

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Verified identities

Paid posting, receiver work, sensitive documents, and high-value tasks require provider-led ID checks.

payments

Milestone control

Money is quoted first, tracked by milestone, and released only after proof or a protected exception decision.

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Proof standards

Photos, receipts, video, voice notes, and written updates stay tied to the request before payment release.

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Lawful corridors

Restricted goods, unclear customs rules, unsafe requests, or suspected fraud are paused or refused.

Account gate

Anyone can create an account.

Verification is not required to sign in, learn the workflow, draft a brief, or explore receiver work.

Transaction gate

Verification unlocks paid action.

ID checks are required before paid work is posted, paid receiver work is assigned, or sensitive/high-value tasks proceed.

Exception gate

Risk pauses the job.

AI may flag an issue, but protected decisions are escalated. AI cannot mark ID verified, release money, assign paid work, or override provider evidence.

Payment safety

Quote-first payment, not blind sending.

Swadakta is not currently a licensed escrow provider. The operating model is provider payment rails plus internal milestone records, and high-value or regulated cases should use a suitable regulated payment or escrow provider before work starts.

Default rails

Stripe/card, PayPal, M-Pesa where supported, and bank transfer are the normal rails. Wise stays hidden as a fallback when simpler rails fail or do not fit the corridor.

Milestone release

Each job can carry planned milestones, proof requirements, release conditions, receiver payout, field costs, processing fees, and client-visible status.

Disputes and refunds

A dispute pauses release, preserves proof, asks both sides for evidence, and sends protected exceptions to the founder/admin route. Refunds depend on provider rules, work already completed, and the written job scope.

Lawful goods

International does not mean anything goes.

Corridor work can involve customs, postal rules, sanctions, import permits, biosecurity, intellectual property, medicines, food, batteries, weapons, cash, and controlled goods. If the item or task is unclear, Swadakta pauses the job until the legal route is clear or refuses it.

Receiver provenance

Trust score starts low and is earned.

Receiver provenance starts at 25%. Verified identity, consistent proof, completed jobs, client reviews, and clean communication can raise the score. Missed updates, poor proof, safety issues, disputes, or bad reviews can lower it or block future work.

25-54%

New or needs review

55-79%

Building trust

80-100%

High confidence

Client trust

Clients are scored quietly too.

Clients also need trustworthy behavior: clear briefs, lawful requests, accurate contact details, respectful communication, and clean payment history. Repeated unsafe or abusive requests can block posting even when the account exists.

  • check_circleClear scope before receiver assignment.
  • check_circleNo pressure to bypass customs, ID, or payment rules.
  • check_circleProof, messages, and disputes stay inside the job record.

Need help deciding?

Use Swadakta AI for guidance, not protected decisions.

AI can explain the next step, draft a better brief, summarize proof, identify missing information, and flag risk. It cannot release funds, verify ID, assign paid work, approve restricted goods, or override a provider or founder/admin decision.